Device display and beeps
Each machine carries a device (Lucky Device) with a small two-line screen and a buzzer. The screen tells the player and the staff what the machine is doing; the beeps let you follow the money without looking at the screen. The screen texts are in French, in capitals and without accents: they are quoted here exactly as shown, with an English explanation.
The usual screen
Section titled “The usual screen”When everything is fine, the screen shows:
| Line | What it shows |
|---|---|
| 1st line | The machine number in the venue, then two indicators: S (the machine answers the device) and N (the venue server is reached). A lowercase letter (s, n) means the link is down. As long as the machine has no number, the line shows « SMIB ». |
| 2nd line | The machine credit, with the venue currency (for example 125 000 Ar). « credit — »: the credit is not read yet. « MACHINE MUETTE » (machine silent): the machine no longer answers the device. |
On a pulse machine where the credit waits on the device (the player brings it down with the Transfer button), the 1st line shows the currency and the amount, the 2nd « Credit » and the number of machine credits.
During commissioning
Section titled “During commissioning”As long as the machine is not ready, the 1st line says the current step, the 2nd says who: the device code (« ID » followed by the code also shown in the back office) or, on a machine that was already running, its credit.
| Screen | What it means | What to do |
|---|---|---|
| PAS DE RESEAU (no network) | The network cable is not plugged in or the network does not answer. | Check the cable. |
| ATTENTE ADRESSE (waiting for address) | The device is waiting for its address on the venue network. | Wait; if it lasts, call your technician. |
| CHERCHE SERVEUR (looking for server) | The device is looking for the venue server. | Wait; the venue server must be on. |
| CONNEXION… (connecting) | The device is connecting to the server. | Wait. |
| SERVEUR REFUSE (server refused) | The server refused the device. | Call your technician. |
| A ADOPTER (to adopt) | The device is waiting to be linked to a machine. | Adopt it in Pending devices. |
At start-up, the screen shows « Lucky Touch » and the device version; when the device receives its address, it shows it for a few seconds with « IP PAR DHCP » (address given by the network); when it finds the server, « SERVEUR TROUVE » (server found). After adoption: « ADOPTE » then « redemarrage… » (adopted, restarting).
Money messages
Section titled “Money messages”| Screen | When | Duration |
|---|---|---|
| TRANSFERT… | A credit or withdrawal requested by the register is in progress. | until the result |
| CREDIT OK and the amount | The credit reached the machine. | 4 seconds |
| RETRAIT OK and the amount | The withdrawal is done; the money goes to the register. | 4 seconds |
| TRANSFERT REFUSE | The machine refused the transfer. | 4 seconds |
| TRANSFERT ? / « voir caisse » | The result is not certain: the register decides it. | 6 seconds |
| CASH-OUT… | The player pressed the machine’s withdrawal button: the credit goes to the register. | until the result |
| CASH-OUT / « voir caisse » | That withdrawal could not be done: the player goes to the register. | 3 seconds |
| PAIEMENT MANUEL and the amount | The machine is locked on a manual payment. « –– »: the amount is not read. The banner stays until payment; another message can show over it, then it comes back. | until payment |
Pulse machines
Section titled “Pulse machines”| Screen | When |
|---|---|
| PAIEMENT MANUEL / « appel caisse » | A manual payment is waiting (Bally S5500: 8 seconds). On a Bally V5500 or a Sigma Poker, the 2nd line follows the payment step sent by the venue, until payment. |
| TRANSFERT / « EN COURS… », « TERMINE », « INTERROMPU » | The player brings the device credit down into the machine (Transfer button): in progress, done, interrupted. |
| SVP terminez / « votre partie » | Transfer refused: a game is in progress. |
| Machine en / « defaut » | Transfer refused: the machine is in fault. |
| Paiement / « en attente » | Transfer refused: a manual payment is waiting. |
| Patientez / « un instant » | Transfer refused for a moment: try again. |
| Machine / « occupee » | Transfer refused: the machine is busy. |
| CREDIT OK / RETRAIT OK | A register credit or withdrawal is done. |
| MODE TEST | The machine is in a commissioning test (see Machine tests). |
| PORTE OUVERTE / « machine bloquee » | Bally S5500: the door is open; bets and payments are blocked. |
| AUTOSTART / « en marche », « refuse », « arrete » | Bally S5500: automatic play starts, is refused (door, credit) or stops. |
Other messages
Section titled “Other messages”| Screen | When |
|---|---|
| PORTE OUVERTE / PORTE FERMEE | A machine door opens or closes. |
| C’EST MOI (it’s me) and the number | Someone pressed Faire sonner (Ring) in the back office to find this device (10 seconds). |
| REDEMARRAGE / « nouveaux reglages » | The device restarts to apply a setting that requires it; it does so when the machine is free. |
| CARTE CHANGEE / « memoire videe » | The device card was moved to another board: an alert reports it in the back office. |
| PUCE ID / « ILLISIBLE » | The device could not read its identity chip: call your technician. |
| ERREUR MEMOIRE / « pilote pulse » | The device of a pulse machine cannot start its driver: nothing moves; call your technician. |
The beeps
Section titled “The beeps”The beeps form a short language: rising = it arrives, falling = it leaves or is missing, low and repeated = alarm, trill = “it’s me”. A state sound plays only when the state changes, never in a loop; a fault that lasts is repeated at a set interval (Buzzer : rappel d’une panne qui dure). A money sound is never cut by an information sound.
The Buzzer des boîtiers setting chooses what you hear: Silence, L’essentiel (the essentials: money, faults, “Faire sonner”) or Tout (everything, the default). In silence, “Faire sonner” does not ring: the screen only shows « C’EST MOI ».
| When | What you hear | Level |
|---|---|---|
| Credit succeeded | 1 long beep | Essentials |
| Withdrawal succeeded | 2 long beeps | Essentials |
| Manual payment | 3 long, low beats | Essentials |
| Transfer refused, uncertain or interrupted | 3 low beeps | Essentials |
| Withdrawal requested with the machine button | 2 short beeps (at most once every 3 seconds) | Essentials |
| Player transfer refused (pulse machine) | 2 quick beeps, a pause, 2 beeps | Essentials |
| Device start-up | 3 beeps (one high, two lower) | Essentials |
| Venue server lost | 3 falling notes, repeated at intervals | Essentials |
| Network cable unplugged | short, short, long | Essentials |
| Server refusing the device | 2 long low beeps then 3 short, repeated at intervals | Essentials |
| The machine no longer answers the device | 2 falling notes | Essentials |
| “Faire sonner” from the back office | a trill of about 10 seconds | Essentials |
| Server reached (first contact or back) | 2 rising notes | Everything |
| The machine answers again | 2 rising notes | Everything |
| Device adopted | 4 rising notes | Everything |
| Device waiting for adoption | a small beep per minute, for the first 30 minutes | Everything |
| Door open | one low beep | Everything |