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My account

Mon compte (My account) is not in the left-hand bar: open your account menu (at the top of the screen), then Mon compte (mots de passe, sessions) (My account (passwords, sessions)).

At the top: your Nom (Name), your Identifiant (Username), your Rôle (Role), the Compagnie (Company) and the state of the Second facteur (Second factor; « activé » — on, « obligatoire — à activer » — required — to turn on, « non activé (recommandé) » — off (recommended)).

The online password is used for the online back office and for the Lucky Touch Admin app. It is separate from the venue back office password.

  1. Mot de passe en ligne (Online password) section: Mot de passe actuel (Current password).
  2. Nouveau mot de passe (New password) and Nouveau, encore (New, again; 8 to 72 bytes).
  3. Changer mon mot de passe en ligne (Change my online password).

Changing it closes your other online sessions, including the mobile app, which will ask for your password again.

Mot de passe de salle (Venue password) section: the one for the local back office of all your venues, valid even when a venue is offline. Nouveau mot de passe de salle (New venue password), then Changer mon mot de passe de salle (Change my venue password). It is sent to all your venues.

The Mes appareils (My devices) section lists the phones and tablets where you are signed in to Lucky Touch Admin: name, system, state, last opened to the second, and the poste de caisse (register device) badge for a device declared a shared register.

  • Renommer (Rename): give it a meaningful name, then Enregistrer le nom (Save the name).
  • Déconnecter cet appareil… (Sign out this device…): for a lost, sold or lent device. Confirm Déconnecter « … » (Sign out “…”): it is signed out right away; the next time it opens, the app erases its data and asks for your password again.

Empty list: install the app on your phone and sign in with the company code, your username and your online password (see Install and sign in).

“Se déconnecter” (Sign out; account menu) closes this tab only. A forgotten computer, a doubt:

  1. Sessions en ligne (Online sessions) section: Fermer toutes mes sessions… (Close all my sessions…).
  2. Confirm Tout fermer (Close everything).

All computers signed in with your account are signed out, this one included, as well as the mobile app (« Session fermée (…, ou « tout fermer ») : reconnectez-vous. » — Session closed (…, or “close everything”): sign in again.).

  • Second-factor phone lost or changed: the owner resets your second factor (Personnes — People → your record); the owner’s own is reset by the publisher. You enrol it again at your next sign-in.
  • Role without a mandatory second factor: in 2.0.20, there is no button yet to turn it on yourself.