Users

📍 Where in the back officeParamètres (Settings)→Utilisateurs (Users)Who can:Administrator

Everyone who works on Lucky Touch has their own account: that is what lets you know, later, who did what. Only the administrator manages accounts; operations do not create cashiers.

An account is never deleted

It is disabled. It remains the author of its history: its intakes, its closings, its decisions in the audit log.

The list

Each line gives the name, the login, the role and its workspace, the PIN (yes, no, or locked until…), the last sign-in and the account status. Search with Rechercher un compte (identifiant ou nom) (Search for an account (login or name)), filter by Rôle (Role) and by État du compte (Account status) (Tous, Actifs, Désactivés — All, Active, Disabled). One click opens the account’s record.

Under the list, Ce que chaque rôle peut faire (What each role can do) shows, feature by feature, which roles are allowed. This table is read from the server’s actual rules: it is not an editor. See also Roles.

Create an account

1. Click Créer un compte (Create an account).
2. Enter the Identifiant de connexion (Login), a first password, and the Nom affiché (Display name) — the name shown on every screen, alert and receipt (for example « Caissière A », Cashier A).
3. Choose the Rôle (Role). Under each role, a sentence states its workspace. A “coming soon” role is greyed out.
4. Click Valider (Confirm).

The roles offered: Administrateur (Administrator), Exploitation (Operations), Supervision (Supervisor), Sécurité (Security), Finance, Technicien (Technician), and the register roles: Caisse (Cashier), Tablette (Tablet cashier), Agent de salle (Floor attendant). Security and finance are read-only. Register roles do not enter the back office: they work in the register app.

An account’s record

Block	What you do there
Nom affiché (Display name)	Change it.
Rôle (Role)	Changer le rôle (Change the role): the person is signed out everywhere and signs back in with their new permissions.
PIN	Poser le PIN (Set the PIN) (6 digits), Retirer le PIN… (Remove the PIN…), Lever les verrous de connexion (Clear sign-in locks).
Connexion (Sign-in)	The last sign-in, the password status (never shown), Réinitialiser le mot de passe… (Reset the password…).
Code de validation (Approval code)	For a manager: Remettre à zéro son code de validation… (Reset their approval code…).
État du compte (Account status)	Désactiver le compte (Disable the account) (reason required) or Réactiver le compte… (Reactivate the account…).
Historique du compte (Account history)	The decisions taken on this account.

The PIN

The PIN (6 digits) is used to sign in to the register and to confirm certain actions. A PIN is unique in the venue and is never reassigned, even once removed. Nobody can read it: to help someone who has forgotten theirs, you set a new one, which also clears the lock. A PIN that is too simple is refused.

Forgotten password

Réinitialiser le mot de passe… (Reset the password…): enter the new one twice, and tick, if you want, Exiger qu’il en choisisse un nouveau à sa prochaine connexion (Require them to choose a new one at next sign-in). A register account does not have this requirement: the register app does not have that screen.

A manager’s approval code

A manager’s personal code, separate from the PIN, which authorises at the register a manual payment without a signal from the machine. Nobody can read it or set it for someone else: if it is forgotten or blocked, the administrator resets it, then its holder sets a new one themselves. See My approval code.

Common refusals

• On your own account, you can neither change the role, nor disable it, nor reset the password: another administrator does it.
• The venue always keeps at least one active administrator: the last one can neither be disabled nor have their role changed.
• A cashier whose register is still open cannot be disabled: close their register first.
• « Ce PIN a déjà servi : un PIN n’est jamais réattribué, choisissez-en un autre. » (This PIN has already been used: a PIN is never reassigned, choose another one.)

Venue linked to a company

When the venue works with its company’s accounts, an account created here becomes a company person, valid in all its venues with the same login and the same PIN. An administrator is created in the online back office. See People.